Privacy Policy

Nuva (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.nuvagreen.com.au] (the “Site”).

Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

a. Personal Data

Name
Email address
Shipping and billing addresses
Phone number
Payment information (processed securely via third-party providers)

b. Automatically Collected Data

When you visit our Site, we may automatically collect information such as:

IP address
Browser type
Operating system
Pages visited
Time and date of visit
Referring website

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill orders
To provide customer support
To send updates about your order
To send marketing and promotional materials (if you opt in)
To improve our website and user experience
To detect and prevent fraud

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties to help us operate our business and the Site:

Payment processors (e.g., Stripe, PayPal)
Shipping partners
Marketing and analytics tools (e.g., Google Analytics)
Web hosting services

All such third parties are obligated to keep your information secure and use it only for the services they provide to us.

4. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing communications at any time
Disable cookies through your browser settings

To exercise any of these rights, please contact us at [support@nuva.com].

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. While no online platform is 100% secure, we strive to protect your data through industry-standard safeguards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze traffic. You can control cookie settings through your browser.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such sites.

8. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Nuva
Email: info@nuvagreen.com.au
Website: [https://www.nuvagreen.com.au]

Effective Date: 1st of January 2021